The terms that govern your access to and use of the ClubApp app and services.
Last updated: 16 July 2026
These Terms of Service ("Terms") govern your access to and use of the ClubApp mobile application and related websites and services (together, the "App" or "Service"), operated by Get Chatty Pty Ltd ACN 652 357 349 trading as ClubApp ("Get Chatty", "ClubApp", "we", "us", or "our").
By downloading, accessing or using the App, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the App. If you are using the App on behalf of a club or organisation, you represent that you are authorised to accept these Terms on its behalf.
ClubApp is a platform that sports clubs and organisations ("Clubs") use to manage their members, communications, events, memberships, ticketing, merchandise and fundraising. Depending on your Club, the App may let you receive Club communications, view and respond to events, indicate availability, purchase memberships and tickets, buy merchandise, participate in charity auctions and fundraising, and interact with other members.
To use certain features you must create an account. You agree to provide accurate information and to keep it up to date. You are responsible for maintaining the security of your account and login credentials, and for all activity that occurs under your account. Notify us promptly if you suspect unauthorised use.
If you are under the age required to form a binding contract or to consent in your jurisdiction, you may only use the App with the involvement and consent of a parent or guardian, who agrees to these Terms on your behalf.
ClubApp is a tool provided to Clubs. Your Club is responsible for its own activities, membership rules, pricing, events, refunds and member decisions. We are not a party to the relationship between you and your Club, and we are not responsible for a Club's conduct, decisions, or the goods, services or events a Club offers. Questions about memberships, tickets, events, refunds or Club rules should be directed to your Club.
The App allows you to purchase real-world goods and services offered by your Club, which may include club memberships (providing physical access and in-person member benefits), tickets to physical events, physical merchandise, and charity auction or fundraising items. All purchases are for real-world goods and services.
Payments are processed by our third-party payment provider, Stripe. By making a purchase you agree to Stripe's applicable terms. We do not store your full card details.
Prices are set by your Club and are shown before you confirm a purchase. Unless required by law or stated otherwise by your Club, purchases may be non-refundable; refund and cancellation requests are handled by your Club in accordance with its policies and applicable Australian Consumer Law.
Nothing in these Terms limits any rights you have under the Australian Consumer Law, including guarantees that cannot be excluded.
You agree not to:
The App may let you submit content, including messages, posts, availability responses, your profile image, and images or photos you upload ("User Content"). You retain ownership of your User Content. You grant us a non-exclusive, worldwide, royalty-free licence to host, store, reproduce and display your User Content for the purpose of operating and providing the App to you and your Club.
You are responsible for your User Content and represent that you have the rights to submit it and that it does not infringe the rights of any third party or breach these Terms. We may remove User Content that we reasonably believe breaches these Terms or applicable law. You can delete your User Content and your account within the App (Profile → Delete Account) as described in our Privacy Policy.
The App, including its software, design, text, graphics and logos (excluding User Content and Club-supplied content), is owned by or licensed to Get Chatty and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable licence to use the App for its intended purpose. You may not copy, modify, distribute, sell or lease any part of the App, or reverse-engineer it except to the extent permitted by law.
The App relies on third-party services including Google Firebase (hosting, database, notifications), Stripe (payments) and Brevo (email). Your use of those services may be subject to their own terms. We are not responsible for third-party services, and their availability is not guaranteed.
We may modify, suspend or discontinue the App (or any feature) at any time. We aim to keep the App available but do not guarantee uninterrupted or error-free operation. We may suspend or terminate your access if you breach these Terms. You may stop using the App and delete your account at any time. Provisions that by their nature should survive termination will survive.
To the maximum extent permitted by law, and subject to any guarantees, rights or remedies you have under the Australian Consumer Law that cannot be excluded, the App is provided "as is" and "as available" without warranties of any kind, whether express or implied. We do not warrant that the App will be error-free, secure or continuously available, or that content (including Club or third-party content) is accurate or complete.
To the maximum extent permitted by law, and subject to your non-excludable rights under the Australian Consumer Law, Get Chatty will not be liable for any indirect, incidental, special or consequential loss, or loss of profits, data or goodwill, arising out of or in connection with your use of the App. Where our liability cannot be excluded but can be limited, our liability is limited, at our option, to re-supplying the relevant service or paying the cost of having it re-supplied.
You agree to indemnify Get Chatty against claims, losses and costs arising from your breach of these Terms, your User Content, or your misuse of the App, to the extent permitted by law and except to the extent caused by us.
These terms apply where you download the App from the Apple App Store. You acknowledge and agree that:
Where you download the App from Google Play, your use is also subject to the Google Play Terms of Service. These Terms are between you and Get Chatty only, and not with Google. Get Chatty, not Google, is solely responsible for the App.
We may update these Terms from time to time. We will post the updated version and revise the "Last updated" date. Your continued use of the App after changes take effect constitutes acceptance of the updated Terms.
These Terms are governed by the laws of South Australia, Australia, and you submit to the non-exclusive jurisdiction of the courts of that state, without limiting any rights you have under the Australian Consumer Law.